Privacy Policy

At Beauteque, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your personal information when you visit beaute-que.co.uk, make a purchase, contact us or otherwise interact with our services.

1. Who We Are

Beauteque is an online skincare and beauty retailer operated as a sole trader in the United Kingdom.

For questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: info@beaute-que.co.uk
Website: beaute-que.co.uk

For the purposes of applicable UK data protection law, Beauteque is responsible for determining how and why your personal information is processed.

2. Information We Collect

Depending on how you interact with Beauteque, we may collect information including:

Your name
Email address
Telephone number
Billing and delivery addresses
Order and purchase information
Payment-related information
Communications you send to us
IP address
Device, browser and website usage information
Cookie and similar technology data
Marketing preferences

Payments may be processed by third-party payment providers. Beauteque does not necessarily receive or store your complete payment card details.

3. How We Collect Your Information

We may collect personal information when you:

Visit or browse our website
Place an order
Create an account, where available
Contact us
Subscribe to marketing communications
Complete forms on our website
Interact with cookies or similar technologies

For more information about how we use cookies, please see our Cookie Policy.

Certain technical information may also be collected automatically when you use our website.

4. How We Use Your Information

We may use your personal information to:

Process and fulfil orders
Arrange payment, shipping and delivery
Provide customer support
Communicate with you about your order
Process returns, refunds or complaints
Detect or prevent fraud and misuse
Maintain and improve our website and services
Comply with legal, tax and regulatory obligations
Send marketing communications where we have an appropriate lawful basis to do so

5. Our Legal Bases for Processing

Where UK data protection law applies, we process personal information only where we have a lawful basis.

Depending on the circumstances, this may include:

Contract: Where processing is necessary to fulfil your order or take steps requested by you before entering into a contract.

Legal obligation: Where we need to process or retain information to comply with applicable laws.

Legitimate interests: Where processing is reasonably necessary for our legitimate business interests, such as preventing fraud, providing customer service or improving our business, provided those interests are not overridden by your rights.

Consent: Where you have given us permission, such as for certain marketing or non-essential cookies. Where processing relies on consent, you may withdraw it at any time.

6. Sharing Your Information

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide your order.

These may include:

Website hosting and ecommerce service providers
Payment processors
Suppliers and fulfilment partners
Delivery companies and couriers
IT and website service providers
Analytics and marketing providers, where applicable
Professional advisers or authorities where required by law

Because Beauteque uses third-party suppliers to fulfil orders, relevant information such as your name, delivery address, contact details and order information may be provided to a supplier or fulfilment partner so that your products can be dispatched directly to you.

We do not sell your personal information.

7. International Transfers

Some of our suppliers and service providers may be located outside the United Kingdom. This means your personal information may sometimes be processed in another country.

Where required by applicable data protection law, we take appropriate steps to ensure international transfers of personal information are subject to appropriate safeguards.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting legal, accounting or tax requirements.

Different categories of information may therefore be retained for different periods.

9. Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and, where applicable and permitted, support analytics or marketing.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage available cookie preferences through our website’s cookie settings.

Further information may be provided in our Cookie Policy.

10. Marketing

Where permitted by law, we may send you information about Beauteque products, promotions or offers.

Where consent is required, we will only send such marketing after receiving the appropriate consent.

You can unsubscribe from marketing emails at any time using the unsubscribe option included in the communication or by contacting info@beaute-que.co.uk.

11. Your Data Protection Rights

Depending on where you live and the laws that apply, you may have rights concerning your personal information.

Under UK data protection law, these may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request transfer of certain information
Withdraw consent where processing is based on consent

These rights are subject to applicable legal conditions and exemptions.

To exercise a privacy right, contact info@beaute-que.co.uk.

If UK data protection law applies and you are unhappy with how we handle your information, you may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).

12. Children’s Privacy

Our website and products are not specifically directed at children, and we do not knowingly seek to collect personal information from children where parental or guardian consent would be required by applicable law.

13. Security

We use reasonable organisational and technical measures, together with those provided by our ecommerce and service providers, to help protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties.

Those organisations may operate under their own privacy policies. We are not responsible for the privacy practices of independent third-party websites, and we encourage you to review their policies where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

When we make changes, the updated version will be published on this page and the “Last updated” date will be revised.

16. Contact Us

If you have questions about this Privacy Policy, your personal information or your privacy rights, please contact:

Beauteque
Email: info@beaute-que.co.uk
Website: beaute-que.co.uk